Welcome to Camely ("Camely", "we", "our", or "us"). We are committed to protecting your privacy and handling your personal information responsibly, transparently, and securely.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use the Camely mobile application, the Camely website, and any related services, features, communications, and support channels.
By using Camely, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to all users worldwide regardless of their country or region. Certain jurisdictions may provide additional privacy rights. Where required by applicable law, those rights are honored in accordance with local regulations.
Depending on how you use Camely, we may collect the following categories of information.
3.1 Account Information — Username, display name, profile picture, country, city, preferred language, unique User ID.
3.2 Authentication Information — Where applicable: login credentials, authentication tokens, security verification history, device verification records. Passwords are encrypted and are never stored in plain text.
3.3 Device Information — We may automatically collect device model, operating system, app version, device identifiers, time zone, language settings, screen resolution, and network type.
3.4 Usage Information — Examples include login history, session duration, gameplay statistics, rooms joined, rooms created, voice session participation, feature usage, in-app navigation, and button interactions.
3.5 Purchase Information — Where purchases are made through supported platforms: purchased token packages, gift purchases, premium background purchases, transaction identifiers, and purchase timestamps. Camely does not store complete payment card information; payments are processed by authorized payment providers and platform operators.
3.6 Virtual Economy Information — We maintain records relating to token balances, token spending, token earnings, gifts sent, gifts received, and premium content ownership.
3.7 Customer Support Information — If you contact support, we may collect support tickets, screenshots, device information, communications with support, and resolution history.
3.8 Technical Information — To maintain platform reliability we may collect crash reports, error logs, API response diagnostics, performance metrics, network latency, and server events.
Camely provides real-time voice communication within game rooms. By default, voice conversations are not permanently recorded by Camely, and voice data is transmitted solely to enable real-time communication.
However, temporary technical processing may occur for service delivery, abuse detection, security investigations, fraud prevention, and compliance with applicable laws. Where recording is required by law or for platform safety, users will be notified where applicable.
Camely does not intentionally collect biometric identifiers, government-issued identity documents, payment card numbers, banking credentials, contacts stored on your device, SMS messages, emails stored on your device, or photos unrelated to your profile — unless explicitly required for a specific feature and with your consent.
We use information to operate the platform, create user accounts, authenticate users, enable multiplayer gameplay, enable voice communication, deliver purchased digital items, maintain leaderboards, improve platform performance, detect abuse, prevent fraud, investigate security incidents, respond to support requests, and comply with legal obligations.
Camely may use automated systems and artificial intelligence technologies to detect cheating, identify fraudulent activity, moderate platform abuse, improve platform security, optimize platform performance, and recommend content. Automated systems are designed to assist platform operations and are subject to ongoing review.
Where required by applicable law, we process personal information based on one or more of the following: performance of a contract, legitimate interests, legal obligations, user consent, and protection of vital interests.
We do not sell your personal information. We may share information with carefully selected service providers necessary to operate Camely, including providers for cloud infrastructure, voice communication, analytics, customer support, fraud prevention, security monitoring, content delivery, payment processing, and legal compliance. These providers are contractually required to protect personal information.
Because Camely operates globally, personal information may be processed or stored in countries other than your own. Where required, appropriate safeguards are implemented to protect transferred data in accordance with applicable privacy laws.
Camely implements industry-standard technical and organizational safeguards, including encryption in transit, encryption at rest, role-based access controls, multi-factor authentication for administrative access, continuous monitoring, security logging, infrastructure hardening, network protection, and automated threat detection. No security system can guarantee absolute protection.
We retain information only for as long as reasonably necessary to provide services, meet legal obligations, resolve disputes, prevent fraud, and enforce agreements. When information is no longer required, it is securely deleted or anonymized.
Depending on your jurisdiction, you may have the right to access your personal information, correct inaccurate information, delete your information, restrict processing, object to processing, request portability, withdraw consent where applicable, and lodge complaints with a competent supervisory authority. Requests may be subject to identity verification.
Camely is not directed toward children below the minimum age permitted by applicable law. Where parental consent is legally required, the service should not be used without such consent. If we become aware that personal information has been collected contrary to applicable law, appropriate action will be taken.
Camely's website uses cookies and similar technologies as described in our separate Cookie Policy.
Camely may integrate with trusted third-party technologies, including services related to mobile application distribution, cloud hosting, voice communications, crash reporting, analytics, security monitoring, and customer support. Each third-party provider is governed by its own privacy practices.
We may update this Privacy Policy from time to time. Where required by law, users will be notified of material changes before they become effective. The latest version will always be available through our website and application.
For privacy-related questions or requests, please contact:
Camely Privacy Team
Email: contact@camely.fun